Publication: Social capital and organizational performance: The mediating role of innovation activities and intellectual capital
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Date
2022-01-01
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Abstract
While the positive influence of intellectual capital on innovation is well-established in the extant literature, research on how innovation activities affect intellectual capital is relatively scarce. Moreover, even though there
is ample research showing the positive relationship between social capital and organizational performance,
its significance is generally underappreciated by practitioners. This paper aims to contribute to the literature
by investigating the influence of innovation activities on the depth of intellectual capital and the role they
play in the relationship of social capital and organizational performance, using Turkish public hospitals as an
exemplary application case. We argue that the activities carried out in these institutions during the innovation
implementation process contribute to intellectual capital internally, with positive impacts on organizational
performance. We hypothesize that social capital plays a vital role in this relationship by enhancing social
interaction while fostering trust and cooperation. We formalize these ideas in a structural equation modeling
framework in which innovation activities and intellectual capital serially mediate the relationship between
social capital and performance and show that the implications of our model are supported by data from Turkish
public hospitals. We find no evidence of a direct link between social capital and performance or between
innovation activities and performance and determine that intellectual capital is the crucial link between social
capital and organizational performance.
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Özgün A., TARIM M., DELEN D., ZAİM S., "Social Capital and Organizational Performance: The Mediating Role of Innovation Activities and Intellectual Capital
", Healthcare Analytics, cilt.1, sa.2, ss.1-12, 2022