Publication:
Service specific expectations and evaluations of customers : a study on Turkish Airlines frequent flyer customers

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dc.contributor.advisorBİLGİN, Zeynep
dc.contributor.authorÖzkan, Çiğdem
dc.contributor.departmentMarmara Üniversitesi
dc.contributor.departmentSosyal Bilimler Enstitüsü
dc.contributor.departmentİngilizce İşletme Anabilim Dalı
dc.date.accessioned2026-01-13T10:02:27Z
dc.date.issued1995
dc.description.abstractunknown
dc.format.extent140y. ; 28 sm.
dc.identifier.urihttps://katalog.marmara.edu.tr/veriler/yordambt/cokluortam/3D/T0042488.pdf
dc.identifier.urihttps://hdl.handle.net/11424/185170
dc.language.isoeng
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectGenel yönetim
dc.subjectTÜKETİCİ DAVRANIŞI-HAVA İŞLET
dc.subjectYürütmenin yönetimi
dc.titleService specific expectations and evaluations of customers : a study on Turkish Airlines frequent flyer customers
dc.typemasterThesis
dspace.entity.typePublication

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