Publication:
Examining and improving the service quality in the total quality management

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Date

1994

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Research Projects

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unknown

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KALİTE-HİZMET KALİTESİ, Toplam Kalite Yönetimi

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https://katalog.marmara.edu.tr/veriler/yordambt/cokluortam/5E/T02365.pdf
 https://hdl.handle.net/11424/184804

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