Publication: AHP Yöntemi Kullanarak ERP Sistemlerinin Karşılaştırılması ve Uygun Sistemin Belirlenmesi
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İşletmelerde kaynak planlaması (ERP) kullanılması hem işletmenin sürdürülebilirliği hem de ürün hizmet başarısı açısından önemli bir süreçtir. Kaynakların en verimli şekilde kullanılması özellikle ikinci sanayi devriminden sonra işletmelerdeki en önemli konulardan biri olmuş, bu amaçla üretim kaynak planlaması ve iş zekası çözümleri geliştirilmiştir. Günümüzde endüstri 4.0 olarak anılan 4. sanayi devrimi ile özellikle bilgi işlem teknolojilerindeki ilerlemeler, kaynak planlaması çözümlerinin daha etkin ve yaygın olarak kullanılmasını sağlamış ve işletmelerin rekabetçi güçlerini büyük oranda artırmıştır. Özellikle kurumsallaşmayı önemsemiş işletmeler bilgi işlem altyapılarını ERP sistemleri ile tümleşik hale getirerek daha sağlıklı bir ürün hizmet verimliliği elde edebilmektedirler. Ürün ve hizmet üretiminde ERP sistemlerinin kullanılması kadar işletmenin özelliklerine uygun bir ERP programının seçilmesi de önemlidir. Yanlış ERP seçimi, iş akışlarının durmasından dolayı maliyet kayıplarına sebep olmakla birlikte ciddi vakit kaybına da yol açabilmektedir. Bu çalışmada işletme ölçütleri temel alınarak en uygun ERP programının seçilebilmesi için Analitik Hiyerarşi Prosesi (AHP) yaklaşımı kullanılmıştır. Literatür taraması ve alan uzmanlarının önerileri ile temel ölçütler belirlenmiş ve AHP yöntemi kullanılarak ölçütlerin ağırlıklandırılması sağlanmıştır. Uygulamada karar matrisleri tasarlanırken gerçek ERP konusunda uzman görüşleri göz önünde bulundurulmuştur. Firmalar için ERP seçiminde hangi ölçütlerin daha önemli olacağı ve karar sürecinde ne şekilde bir yöntem izlenmesi gerektiği çalışmada sunulmuştur.
The use of resource planning (ERP) in enterprises is an important process for both the sustainability of the enterprise and the product service performance. The most efficient use of resources has been one of the most important issues in the enterprises, especially after the second industrial revolution. For this purpose, production resource planning and business intelligence solutions have been developed. With the 4th industrial revolution, today called industry 4.0, advances in computing technology in particular have made resource planning solutions more efficient and widespread and have increased the competitive power of enterprises to a large extent. In addition, discussion was held with consultants of related ERP companies. As a result of all these efforts, the most effective ERP software was tried to be chosen. Deciding the right ERP software is one of the critical factors that will affect success of enterprises. Wrong decision can lead to unnecessary costs and loss of time. Even worse, it can cause unpredictable stops of workflow within the company. In the course of the work done, it was tried to assist the managers in their decisions in the direction of the needs and expectations of the company using AHP method. In this study, the Analytic Hierarchy Process (AHP) approach was used to select the most appropriate ERP program based on business criteria. Basic criteria were determined by literature review and field experts' recommendations and weighting of criteria was achieved by using the AHP method. Expert opinions on real ERP have been taken into account when designing decision matrices in practice. It was presented in the study which criteria will be more important for ERP selection for companies and how the decision process should be followed.
The use of resource planning (ERP) in enterprises is an important process for both the sustainability of the enterprise and the product service performance. The most efficient use of resources has been one of the most important issues in the enterprises, especially after the second industrial revolution. For this purpose, production resource planning and business intelligence solutions have been developed. With the 4th industrial revolution, today called industry 4.0, advances in computing technology in particular have made resource planning solutions more efficient and widespread and have increased the competitive power of enterprises to a large extent. In addition, discussion was held with consultants of related ERP companies. As a result of all these efforts, the most effective ERP software was tried to be chosen. Deciding the right ERP software is one of the critical factors that will affect success of enterprises. Wrong decision can lead to unnecessary costs and loss of time. Even worse, it can cause unpredictable stops of workflow within the company. In the course of the work done, it was tried to assist the managers in their decisions in the direction of the needs and expectations of the company using AHP method. In this study, the Analytic Hierarchy Process (AHP) approach was used to select the most appropriate ERP program based on business criteria. Basic criteria were determined by literature review and field experts' recommendations and weighting of criteria was achieved by using the AHP method. Expert opinions on real ERP have been taken into account when designing decision matrices in practice. It was presented in the study which criteria will be more important for ERP selection for companies and how the decision process should be followed.