Publication:
Call management in high performance outbound interactive voice response management system [Yüksek Performansh Diş Yönlü Etkileşimli Sesli Yanit Yönetim Sisteminde Çaǧri Yönetimi]

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dc.contributor.authorsBarutçu M., Abanoz H., Erbaş M.O.
dc.date.accessioned2022-03-15T02:11:31Z
dc.date.accessioned2026-01-11T15:45:05Z
dc.date.available2022-03-15T02:11:31Z
dc.date.issued2016
dc.description.abstractOrganizations need to announce activities (e. g meetings), run polls, give information, gather feedback about their business and make advertisements. With the improvements in IVR technology, fixed & mobile phones create a great opportunity to meet those needs. Mass-IVR System was designed with those facts and necessities as motive and it provides the ability to call millions of telecom subscribers, let them listen a designated voice message and collect their feedbacks in the form of Dual Tone Multi-Frequency (DTMF) codes. In this paper tools and techniques for call management in high performance outbound interactive voice response management system is explained. © 2016 IEEE.
dc.identifier.doi10.1109/SIU.2016.7495808
dc.identifier.isbn9781509016792
dc.identifier.urihttps://hdl.handle.net/11424/247674
dc.language.isotur
dc.publisherInstitute of Electrical and Electronics Engineers Inc.
dc.relation.ispartof2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectAnnouncement
dc.subjectDTMF
dc.subjectIVR
dc.subjectMass Calls
dc.subjectOptimization
dc.titleCall management in high performance outbound interactive voice response management system [Yüksek Performansh Diş Yönlü Etkileşimli Sesli Yanit Yönetim Sisteminde Çaǧri Yönetimi]
dc.typeconferenceObject
dspace.entity.typePublication
oaire.citation.endPage588
oaire.citation.startPage585
oaire.citation.title2016 24th Signal Processing and Communication Application Conference, SIU 2016 - Proceedings

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