Publication:
Are patients in western Turkey contented with healthcare services? A quality assessment study

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dc.contributor.authorsKuguoglu, Sema; Aslan, Fatma Eti; Icli, Gulnur
dc.date.accessioned2022-03-12T17:20:04Z
dc.date.accessioned2026-01-11T17:37:42Z
dc.date.available2022-03-12T17:20:04Z
dc.date.issued2006
dc.description.abstractThe purpose of this study was to describe service quality as perceived by 1200 patients who had inpatient treatment at 3 hospitals in Istanbul: university, social security administration, and government. Patients were most satisfied with the helpful attitudes of personnel during check-in procedures, promptness and skill of nurses, overall service provided by physicians, speedy and skilled work of personnel in laboratories and X-ray rooms, and hospitals in general.
dc.identifier.doi10.1097/00001786-200610000-00015
dc.identifier.eissn1550-5065
dc.identifier.issn1057-3631
dc.identifier.pubmed16985408
dc.identifier.urihttps://hdl.handle.net/11424/228190
dc.identifier.wosWOS:000240610500014
dc.language.isoeng
dc.publisherLIPPINCOTT WILLIAMS & WILKINS
dc.relation.ispartofJOURNAL OF NURSING CARE QUALITY
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.subjectNURSING-CARE
dc.subjectSATISFACTION
dc.titleAre patients in western Turkey contented with healthcare services? A quality assessment study
dc.typearticle
dspace.entity.typePublication
oaire.citation.endPage371
oaire.citation.issue4
oaire.citation.startPage366
oaire.citation.titleJOURNAL OF NURSING CARE QUALITY
oaire.citation.volume21

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