Job stress and job performance among employees in public sector in Istanbul: examining the moderating role of emotional intelligence

Abstract

This study was conducted among 424 public sector employees to examine the relationship between job stress and job performance considering emotional intelligence as a moderating variable. It was also intended to be a replication of a previous study on job stress and job performance which was conducted in the Taiwanese Finance industry. The result pattern across both samples was similar. While a negative relationship was found between job stress and job performance, it was reported that emotional intelligence had a positive impact on job performance and moderated this relationship.