The importance of logistics information technologies and knowledge management capabilities on intermediaries' performance

Abstract

In the climbing conditions of competition, companies must take strategic steps in order to make profits. From this point of view, those companies which possess information in the right way and utilize it efficiently and timely will have more advantages in reaching their goals than their rivals. Along with technology which develops each day, information which forms the core of an effective logistics management has become a factor which enables companies to establish their logistics strategies competitively. As it is known, distinguish knowledge resources from the process of trying to manage them is become crucial issue for the companies. Logistics information technologies and knowledge management capabilities have been seen as a compelling organizational capability to enhance performance of intermediaries. This chapter aimes to explore the effects of Logistics Information Technologies (LIT) and Knowledge Management Capabilities (KMC) on intermediaries' performance. © 2017, IGI Global.