Publication:
The effect of ERP implementation CSFs on business performance: an empirical study on users' perception

Simple item page
dc.contributor.authorYURTKORU, EMİNE SERRA
dc.contributor.authorAĞAOĞLU, MUSTAFA
dc.contributor.authorsAgaoglu, Mustafa; Yurtkoru, E. Serra; Ekmekci, Asli Kucukaslan
dc.contributor.editorZehir, C
dc.contributor.editorOzdemir, EE
dc.date.accessioned2022-03-12T04:16:38Z
dc.date.accessioned2026-01-10T17:43:50Z
dc.date.available2022-03-12T04:16:38Z
dc.date.issued2015-12
dc.description.abstractThis study is conducted on 220 employees involved in ERP implementation project in a multinational consumer goods company to investigate the CSFs and their effect on ERP implementation success from users' point of view. Findings indicate there are differences in which CSFs are perceived important and actually have effect on ERP implementation success. Interestingly, none of the ERP adopting organization environment CSFs had influence on project success. Nevertheless, 'careful selection of ERP software', 'software analysis, testing and troubleshooting', and 'vendor support' explain ERP project outcomes.
dc.identifier.doi10.1016/j.sbspro.2015.11.326
dc.identifier.issn1877-0428
dc.identifier.urihttps://hdl.handle.net/11424/223437
dc.identifier.wosWOS:000380550300005
dc.language.isoeng
dc.publisherELSEVIER SCIENCE BV
dc.relation.ispartofProceedings of the 4th International Conference on Leadership, Technology, Innovation and Business Management (ICLTIBM-2014)
dc.relation.ispartofseriesProcedia Social and Behavioral Sciences
dc.rightsinfo:eu-repo/semantics/openAccess
dc.subjectBusiness process outcomes
dc.subjectCritical success factors (CSFs)
dc.subjectEnterprise resource planning (ERP)
dc.subjectERP project outcome
dc.subjectCRITICAL SUCCESS FACTORS
dc.subjectPROCESS OUTCOMES
dc.subjectSYSTEMS
dc.subjectTAXONOMY
dc.titleThe effect of ERP implementation CSFs on business performance: an empirical study on users' perception
dc.typeconferenceObject
dspace.entity.typePublication
oaire.citation.endPage42
oaire.citation.startPage35
oaire.citation.titleProceedings of the 4th International Conference on Leadership, Technology, Innovation and Business Management (ICLTIBM-2014)
oaire.citation.volume210

Files

Original bundle

Now showing 1 - 1 of 1
Thumbnail Image
Name:
file.pdf
Size:
564.89 KB
Format:
Adobe Portable Document Format
Download

Collections

Araştırma Çıktıları